Introduction

PackRight Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely by our payment provider)
• Company information for trade accounts
• Order history and preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate about your orders and account
• Send marketing communications (with your consent)
• Improve our products and services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We share your information only with:

• Delivery partners to fulfil orders
• Payment processors for secure transactions
• Service providers who assist our operations
• Legal authorities when required by law

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability

Cookies

We use cookies to improve your experience on our website. You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

• Email: privacy@packright.co.uk
• Phone: 0800 123 4567
• Address: PackRight Ltd, Unit 5, Industrial Estate, Manchester M1 1AA